Privacy Policy

Effective date: August 23, 2026
Last updated: August 23, 2026

Remdeus Marketing Agency LLC ("Remdeus," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.remdeus.com, submit a form, request a free website audit, use our chat features, schedule a consultation, become a client, or otherwise communicate with us.

By using our website or providing personal information to us, you acknowledge the practices described in this Policy. If you do not agree with this Policy, please do not submit personal information through our website.

1. Information We Collect Information you provide

Depending on how you interact with Remdeus, we may collect:

Your name, email address, telephone number, and contact preferences.
Your church, ministry, nonprofit, business, or organization name and type.
Your website address, location, service area, audience, goals, concerns, and requested services.
Information submitted through contact forms, free-audit forms, consultation requests, surveys, email, telephone, or website chat.
Appointment, proposal, contract, billing, and transaction information when you purchase services.
Account information if you use a website feature that requires an account.
Any other information you choose to provide.

Please do not send passwords, government identification numbers, full payment-card information, health information, or other highly sensitive information through our website forms, email, or chat.

Faith-related information

Because Remdeus primarily serves churches, ministries, Christian nonprofits, and faith-based organizations, information you voluntarily provide may reveal an organizational religious affiliation or, in some cases, personal religious beliefs. We use this information only as reasonably necessary to respond to your request, respect your convictions, perform an audit, prepare a proposal, or provide the services you request. We do not sell this information or use it for cross-context behavioral advertising.

Where applicable law treats this information as sensitive or special-category personal data, we process it with your consent or another lawful basis permitted by law. Please share only the information necessary for your request.

Information collected automatically

When you visit our website, we and our service providers may automatically collect:

Internet Protocol address and approximate location derived from it.
Browser, device, operating-system, and language information.
Referring and exit pages, pages viewed, links selected, and dates and times of visits.
Cookie identifiers, session information, diagnostic data, and website-performance information.
Interactions with forms, chat tools, embedded media, and other website features.

This information helps us operate, secure, measure, and improve the website.

Information from public sources and clients

When you request a website audit or marketing service, we may review information that is publicly available on your website, social profiles, search listings, public directories, and similar sources.

Clients may also authorize Remdeus to access or process information contained in their websites, analytics platforms, advertising accounts, customer-management systems, email platforms, or other tools. When we process personal information on behalf of a client, the client generally determines the purposes and means of that processing, and Remdeus acts as a service provider or processor under the applicable service agreement.

2. How We Use Information

We may use personal information to:

Respond to questions and contact requests.
Perform requested free website audits and explain the findings.
Schedule consultations and communicate about potential or existing services.
Prepare proposals, agreements, invoices, reports, and recommendations.
Provide and manage marketing, website, analytics, content, advertising, and related services.
Operate, maintain, personalize, secure, and improve our website.
Measure website use, diagnose problems, and understand which content is helpful.
Send administrative or service-related communications.
Send marketing communications when you have consented or when otherwise permitted by law.
Detect fraud, abuse, security incidents, or technical problems.
Protect our rights and comply with legal, tax, accounting, and regulatory obligations.

We do not use personal information to make decisions that produce legal or similarly significant effects solely through automated processing.

3. Legal Bases for Processing

Where the laws of the European Economic Area, United Kingdom, Switzerland, or another jurisdiction require a legal basis, we generally rely on:

Consent: when you voluntarily submit information, accept nonessential cookies, subscribe to marketing, or authorize a particular use.
Contract or pre-contractual steps: when processing is necessary to provide requested information, prepare a proposal, or perform an agreement.
Legitimate interests: to operate and secure our business, respond to inquiries, improve our services, prevent fraud, and communicate with organizations interested in our work, when those interests are not overridden by your rights.
Legal obligations: when processing is necessary to comply with applicable law or valid legal process.

You may withdraw consent at any time. Withdrawal does not affect processing that was lawful before the withdrawal.

4. Cookies and Similar Technologies

Our website is hosted on Wix and uses cookies and similar technologies. These may include:

Essential cookies needed for security, navigation, forms, account functions, and core website operation.
Functional cookies that remember preferences and support enhanced features.
Analytics cookies that help us understand website traffic, performance, and visitor interactions.
Advertising cookies or pixels, if enabled, that help measure campaigns or provide relevant advertising.

Depending on the features enabled and your consent choices, analytics may be provided through Wix Analytics, Google Analytics, or similar services. Embedded videos, social-media features, chat tools, scheduling tools, or payment services may also place or access cookies.

You can manage nonessential cookies through the cookie-consent controls displayed on our website and through your browser settings. Blocking some cookies may affect website functionality. Google explains how it processes information in its Privacy Policy, and Wix explains its practices in the Wix Privacy Policy.

Some browsers provide a Global Privacy Control (GPC) signal. Where applicable law requires it, we treat a recognized GPC signal as a request to opt out of the sale or sharing of personal information or targeted advertising for that browser and device.

5. Website Chat and AI-Assisted Features

Our website may offer live chat, automated responses, or AI-assisted support through Chatway or another service provider. These tools may process the messages you submit, contact information you provide, device information, and interaction data so that we can respond and improve support.

Automated responses are provided for general information and may not always be complete or accurate. Please do not submit confidential, highly sensitive, medical, financial, or legal information through chat. Remdeus may review chat conversations to answer questions, maintain security, and improve our website support.

6. How We Disclose Information

We may disclose personal information only as reasonably necessary to:

Service providers: companies that support website hosting, forms, chat, analytics, email, customer management, scheduling, file storage, security, payment processing, and business operations. These may include Wix, Chatway, Google, PayPal, and other providers used for the relevant feature.
Professional advisers and contractors: accountants, attorneys, consultants, or authorized contractors who need information to perform work for Remdeus and are expected to protect it.
Client-directed services: platforms or vendors a client authorizes us to use while providing contracted services.
Legal and safety purposes: government authorities or other parties when reasonably necessary to comply with law, valid legal process, protect rights or safety, investigate misconduct, or enforce agreements.
Business transactions: a successor or potential successor involved in a merger, financing, reorganization, sale of assets, or similar transaction, subject to appropriate safeguards.
With your direction or consent: when you ask us to disclose information or clearly authorize the disclosure.

Remdeus does not sell personal information for money. If advertising or analytics technologies used on the website are legally considered a "sale," "sharing," or targeted advertising under an applicable state privacy law, eligible visitors may opt out through our cookie controls, a recognized GPC signal, or a request to us.

7. Payments

If you pay for Remdeus services through a third-party payment provider, that provider processes your payment information under its own privacy policy. Remdeus generally receives transaction details, such as the payer's name, billing contact information, payment status, amount, and date, rather than the complete payment-card number.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy. The retention period depends on the nature of the information, our relationship with you, your requests, operational needs, applicable limitation periods, and legal, accounting, tax, or contractual requirements.

When information is no longer needed, we take reasonable steps to delete, anonymize, or securely isolate it. Information may remain for a limited period in backups or records that must be retained by law.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. These may include access controls, secure connections, reputable service providers, and limits on who may access information.

No method of internet transmission or electronic storage is completely secure. We therefore cannot guarantee absolute security. Please use caution and do not send sensitive information through unsecured channels.

10. Your Privacy Rights and Choices

Depending on where you live and which laws apply, you may have the right to:

Request access to personal information we hold about you.
Request correction or deletion of your information.
Obtain a portable copy of certain information.
Restrict or object to certain processing.
Withdraw consent.
Opt out of marketing communications.
Opt out of the sale or sharing of personal information or targeted advertising, where applicable.
Limit certain uses of sensitive personal information, where applicable.
Appeal a decision concerning a privacy request, where applicable.
Receive equal service and not be discriminated against for exercising a privacy right.

To exercise a privacy right, email privacy@remdeus.com or use our Contact Us page. Please describe your request and the email address associated with your interaction with Remdeus.

We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law, but we may require proof of authority and identity. We will respond within the period required by applicable law.

If we deny an appealable request, you may appeal by emailing privacy@remdeus.com with the subject line Privacy Request Appeal.

Marketing communications

You may unsubscribe from promotional emails by selecting the unsubscribe link in the message or contacting us. Even after opting out of marketing, you may still receive nonpromotional communications concerning an inquiry, audit, transaction, contract, or service.

European and international rights

If you are in the EEA, United Kingdom, or Switzerland, you may also have the right to complain to your local data-protection authority. Remdeus Marketing Agency LLC is located in the United States and acts as the controller of personal information collected for its own website and business purposes.

11. U.S. State Privacy Notice

For purposes of applicable U.S. state privacy laws, the categories of personal information Remdeus may collect include:

Identifiers and contact information.
Internet, device, and website-activity information.
Commercial, transaction, and client-relationship information.
Professional and organizational information.
Approximate location information.
Preferences and inferences derived from interactions with us.
Faith-related information voluntarily provided in connection with an organization or request.

We collect these categories from you, your device, our service providers, clients that authorize us to perform work, and public sources used for requested audits or services. We use and disclose them for the purposes described in this Policy. We do not knowingly sell or share personal information belonging to children under 16, and we do not use faith-related information to infer characteristics for advertising.

The rights in this section apply only when the relevant law covers Remdeus and the individual making the request.

12. Children’s Privacy

Our website and services are intended for organizations and adults and are not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child under 13 has provided personal information to us, contact privacy@remdeus.com so we can investigate and delete it when required.

13. International Data Transfers

Remdeus is based in the United States. Our service providers may process information in the United States and other countries. Those countries may have privacy laws different from the laws where you live. Where required, we rely on appropriate contractual, consent-based, or other legally recognized safeguards for international transfers.

14. Third-Party Websites and Embedded Content

Our website may link to or embed content from third-party websites, social networks, video providers, maps, scheduling services, payment providers, or other platforms. Those third parties have their own privacy practices, and this Policy does not govern their independent collection or use of information. Review their policies before providing information to them.

15. Client Data

When Remdeus processes personal information on behalf of a client, the client's privacy policy and our service agreement govern that processing. Requests concerning information controlled by one of our clients should generally be directed to that client. We will reasonably assist the client with applicable privacy obligations as required by our agreement and the law.

Clients are responsible for ensuring that they have authority to provide personal information to Remdeus and for giving any notices or obtaining any consents required for the services they request.

16. Changes to This Policy

We may update this Privacy Policy to reflect changes in our website, services, providers, or legal obligations. The updated version will display a new “Last updated” date. If a change is material, we may provide additional notice on the website or by another appropriate method.

17. Contact Remdeus

For questions, concerns, or privacy requests, contact:

Remdeus Marketing Agency LLC
Wisconsin, United States
Email: privacy@remdeus.com
General inquiries: contact@remdeus.com
Telephone: +1 920-840-9577
Website: www.remdeus.com
Contact page: www.remdeus.com/contact-us

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